Job Information
Indiana Farm Bureau Insurance Field Operations Specialist Marketing Activities in Rochester, Indiana
Description
Responsibilities:
Takes incoming phone calls and answers customer questions.
Handles any walk-in customers.
Collects payments.
Makes policy changes.
Assists with claims paperwork that is requested by the claim’s representatives.
Provides proof of insurance documents that are requested by clients.
Creates and implements including but not limited to, social media administration, different marketing campaigns, etc.
Collaborates with the Marketing & Advertising team.
Works to build strong relationships within the community with both businesses and individuals.
Plans and puts on promotional events to bring in new business to the agency.
Services accounts by quoting various lines of business.
Conducts marketing research and analyzes data to understand the customer and market conditions.
May assist with INFB Health Plans.
Any additional duties assigned by management.
Requirements for Success:
High school diploma or GED equivalent.
5 years of customer service experience. Insurance experience highly preferred.
Must have Property & Casualty insurance license.
Demonstrated success with sales and marketing.
Demonstrated ability being agile, innovative, and risk-taking.
Strong communication skills. Ability to communicate with a variety of audiences.
Strong attention to detail.
Demonstrated problem solving skills.
Ability to interact professionally with current and prospective clients.
Ability to go through Trustworthy selling.
IFBI Perks:
An organization that values work/life balance
Paid vacation/sick leave
401(k) with match
Fulltime with a Monday - Friday schedule
Potential for a yearly bonus with a possible payout of up to 20% of the salary
Contests and incentives
Benefits eligibility within 30 days of employment
Negotiable pay based on level of experience
Collaborate in a team environment
Paid volunteer hours
#FO
#LI-KL1
Qualifications
Education
Required
- High School or better
Licenses & Certifications
Required
- Property & Casualty
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Category: Individual Contributor
Job Type: Full-Time
230 E 9th St
Rochester, IN, USA, 46975
ReqID: FIELD005082