Job Information
Indiana Farm Bureau Insurance Claims Representative in Indianapolis, Indiana
Description
We are looking for someone who can:
Process first notice of losses and living benefit claims.
Determine the need for, requesting, and verifying the appropriate documentation to determine if a claim is payable.
Respond to emails, phone calls, and faxes in a timely fashion.
Coordinate with stakeholders regarding claims to determine if an investigation is needed, and to conduct and/or coordinate the investigation.
Engage in critical thinking and problem-solving to determine if a claim is payable.
Minimum requirements for success:
A High School diploma or GED equivalent.
Intermediate math and/or accounting skills.
Willingness to learn about life products, policies, and provisions.
Ability to learn and retain knowledge of regulatory guidelines at the state and federal levels.
Excellent verbal and written communication skills with the ability to listen actively and attentively.
Proficiency in Microsoft Office and the ability to learn Company processing systems.
Ability to handle confidential information.
Willingness to learn general anatomy, physiology, and medical terminology.
Preferred requirements for success:
At least 2 years of Life and Disability Claims experience.
A working knowledge of life products, policies, and provisions.
Ability to resolve inquiries related to claims transactions, to work independently, display patience and understanding.
Demonstrate in-depth knowledge and understanding of claim functions.
Ability to research, analyze, and resolve system errors or discrepancies.
Capacity to create and edit procedures/job aids.
We can offer you:
A downtown location with free parking, a company cafeteria, and a fitness center.
Training and development opportunities to grow personally and professionally.
An organization that values work/life balance.
An industry-leading benefits plan including health, vision, dental, 401K, a company-wide incentive plan, and an Employee Community Volunteer program.
Education reimbursement plan after one year of employment.
Qualifications
Education
Required
- High School or better
Job Category: Life
Job Type: Full-Time
225 S East St
Indianapolis, IN, USA, 46202
ReqID: CLAIM005011