Job Description

We are looking for a Life Operations Manager to oversee and direct the daily activities of the team responsible for processing policy changes for existing Life policies.

We are looking for someone that can:

  • Maintain service level standards by ensuring staff are adequately trained and provides continuous professional development opportunities.
  • Manage all administrative aspects of the contracts ensuring compliance with state regulations where appropriate.
  • Monitor and analyze workflows and production, ensuring accurate service to policy owners, the field, other operation departments, and other interested parties outside the Company.
  • Oversee all training and development of team members.
  • Develop an in-depth knowledge of life products and the administrative processes of the policies life cycle.
  • Develop an expert knowledge of tax laws and compliance regarding life products.
  • Develop a thorough knowledge of company life systems.

Necessities:

  • A Bachelor’s degree or equivalent life insurance work experience in similar environment.
  • 3-5 years’ business knowledge; supervisory experience a plus.
  • Taking LOMA courses and working towards Fellow, Life Management Institute (FLMI) designation.
  • Demonstrated leadership qualities through prior team or project work.
  • Demonstrated success working under pressure, meeting strict deadlines, and prioritizing multiple projects.
  • Initiative and judgment in making decisions within the scope of assigned authority; and the ability to substantiate these decisions.

 We can offer you:

  • A downtown location with free parking, a company cafeteria and fitness center
  • Training and development opportunities to grow personally and professionally
  • A collegial team focused environment
  • An organization that values work/life balance
  • An industry leading benefits plan including health, vision, dental, 401K,a companywide incentive plan and an Employee Community Volunteer program
  • Education reimbursement plan after one year of employment

 

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Application Instructions

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