Indiana Farm Bureau Jobs

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Indiana Farm Bureau Insurance Network Services Engineer III in Indianapolis, Indiana


The Network Services Engineer is responsible for tier 2 and tier 3 technical support for the data and voice network software and hardware solutions. They troubleshoot and configure switches, routers, phones, wiring, load balancing, firewall, network management and other data/voice technologies. They are required to have good customer service skills along with a logical understanding of routing for problem diagnosis and resolution.

Primary Responsibilities:

  • Provides data network troubleshooting by using network protocol analysis tools.

  • Implements, diagnoses, and troubleshoots technologies.

  • Supports the network infrastructure maintenance and upgrades.

  • Plans, develops, operates, maintains, and evolves enterprise network resources.

  • Utilizes intelligent network management tools to isolate problems or improve network performance.

Minimum Knowledge and Requirements:

  • Bachelor’s degree or equivalent work experience.

  • 10 years of experience as a Network Engineer or something similar.

  • Must possess skillset to architect, design, implement, and manage new technologies to incorporate within the environment.

  • Ability to create and develop 5-year plans with budget considerations to maintain and enhance the network to meet current and future business needs.

  • Strong analytical skills with focus on security.

  • Ability to lead, guide, train, and mentor team members.

  • Must possess or quickly acquire technical and administrative knowledge of data or voice equipment systems of the Company’s such wireless network, cloud networking, firewall, etc.

  • Must be able to develop the skills to test, install, maintain, and troubleshoot issues as they arise.

  • Must be skilled in attentive and active listening; must have patience to hear people out and accurately restating the comments of others.

  • Must have tact, diplomacy, and ability to maintain composure in handling internal and external clients and in everyday job responsibilities.

  • Ability to maintain and develop accurate documentation.

  • Ability to implement strategic network and security designs following industry best practices.

  • Ability to ensure maintenance of current network and making upgrades or adjustments as needed.

  • Must possess a high level of skill, knowledge, and accountability enabling them to work independently with minimal supervision.

  • Must be able to be flexible and adaptable in working with various individuals during emotional and conflicting situations by establishing and maintaining effective relationships and gaining trust and respect.






  • High School or better


  • Bachelors or better

Job Category: Information Technology

Job Type: Full-Time

225 S East St

Indianapolis, IN, USA, 46202

ReqID: NETWO004252