Indiana Farm Bureau Jobs

Job Information

Indiana Farm Bureau Insurance Customer Service Representative - Fort Wayne NE in Fort Wayne, Indiana



  • Interact directly with our customers by providing product and service information.

  • Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.

  • Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.

  • Coordinate problem resolution with appropriate departments.

  • Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.

  • Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.

Requirements for Success:

  • High School diploma or GED equivalent.

  • Ability to obtain Property and Casualty insurance license within first 2 years.

  • Insurance and/or claims background helpful.

  • Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.

  • Requires an understanding of numerical concepts to perform mathematical transactions.

  • Strong attention to detail and accuracy.

IFBI Perks:

  • An organization that values work/life balance

  • Paid Vacation/Sick Leave

  • 401K w/ Match

  • Part-time with a Monday - Friday schedule

  • Potential for yearly bonus with possible payout up to 20% of salary

  • Collaborate in a team environment






  • High School or better

Job Category: Marketing

Job Type: Full-Time

10536 Maysville Rd Ste A

Fort Wayne, IN, USA, 46835

ReqID: CUSTO004240