Job Description

We are looking for a commercial claims representative to investigate, evaluate, negotiate and settle all claims assigned in a prompt, fair, courteous and professional manner.

We are looking for someone that can:

  • Provide fair, prompt and courteous customer-focused claims service.
  • Collaborate on serious losses with Commercial, Property, Lit Coordinators and Claims Managers.
  • Stay current on laws pertaining to claims settlements and good faith practices.
  • Assist with overseeing liability, auto, property investigations and property scoping experts; secures and maintains proper file requirements; efficiently documents all transactions completed with detail and accuracy.
  • Establish positive relationships with insureds, claimants and the general public through professional conduct and appearance.
  • Work catastrophe/storm duty, and participate in round table discussions, and assisting with customer concerns.

Do you have:

  •  A High School diploma or GED equivalent? College degree preferred, but not required.
  • Complex, on-site, large exposure property, auto, and liability claim loss handling?
  • The skills to handle face-to-face conflicts, provide customer-focused solutions, and work independently to manage, resolve, and complete complex files?
  • Extensive knowledge in Commercial ISO contracts? Preferred, but not required.
  • The ability to demonstrate emotional maturity, patience and understanding due to intense customer contact? The need to remain calm and react quickly under pressure is essential.
  • The knowhow to exercise initiative and judgment in making independent decisions within the scope of assigned authority; and substantiate these decisions?

We can offer you:

  •  Training and development opportunities to grow personally and professionally
  • A collegial team focused environment
  • An organization that values work/life balance
  • An industry leading benefits plan including health, vision, dental, 401K,a companywide incentive plan and an Employee Community Volunteer program
  • Education reimbursement plan after one year of employment


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online